Quality Management
NCRs, audits, risks — all connected
QIS's quality management modules are configured by your standard's intelligence layer — record types, workflow chains, risk matrices, and KPIs are all derived from clause requirements, not hardcoded templates.
Intelligence-Driven
Record types, workflow rules, and KPIs are sourced from your standard's enrichments. Change your standard, your QMS updates automatically.
Connected Workflows
NCRs auto-spawn CAPAs. Audit findings trigger corrective actions. Complaints link to investigations. Everything is connected.
Audit-Ready
AI-generated audit checklists, step-by-step audit execution, and one-click export packages. Audit prep in minutes.
What's included
NCR management
Quick-capture modal for rapid filing. Status and severity tracking. Root cause analysis. Auto-trigger CAPA creation.
CAPA management
Action plan with target date. Overdue alerts. Verification step with evidence. Effectiveness tracking after closure.
Complaint tracking
48-hour escalation check. Investigation linking. Auto-trigger corrective action. Resolution and closure tracking.
Audit programs
Annual program planning. Internal and external audit types. AI-generated checklists. Step-by-step audit execution workflow.
Risk register
Likelihood × impact scoring. Risk heatmap. Inherent and residual risk. Accept, mitigate, or avoid response types.
Supplier management
Qualification workflow (pending → approved). Evaluation scorecards across quality, delivery, compliance, communication.
Change control
Change requests with impact assessment. Approval tracking. Affected document linking. Status workflow from draft to completed.
Quality events
21 canonical event types. Intelligence-driven actions: surface documents, create records, notify roles.
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